Definition of terms used in these T&C:


“Agreement” – agreement between Client and Flightbucks, Inc testifying acсeptance of these T&C after Client authorizes Flightbucks, Inc to pursue the calim with the Airline.

“Airline” – operating carrier of delayed/cancelled flight responsible for paying out Compensation.

“Authorization” – document by which Client gives permission to Flightbucks, Inc to act on behalf of him and use all Personal data provided by the Client for the purposes of obtaining compensation from Airline under Regulation EU261. This includes the Authorization Form signed by the Client at the airport, via Socila Media Forms and via HelloSign system.

“Claim”- a demand for cash payment under Regulation EU261 sent to the Airline by Flightbucks, Inc.

“Client”– passenger on a delayed or cancelled flight who accepts these T&Cs and signs an Agreement for representation by Flightbucks, Inc.

“Compensation”- cash award paid by Airline as a result of the Claim filed by Flightbucks, Inc.

“Fee” – Flightbucks, Inc charges a fee of 27% of the total amount the Client is eligible to receive from the Airline upon successful completion of the Claim.

“Flightbucks, Inc” – company registered in the State of Texas, United States of America. Flightbucks, Inc. operates on Client’s behalf in filing a Claim for Compensation with an Airline pursuant to Regulation EU261.

“Payment” – money that will be transferred to Client after successful completion of the Claim, minus the fee to Flightbucks, Inc.

”Regulation EU261” – Regulation (EC) No. 261/2004 of the European Parliament and of the Council dated 11 February 2004, establishing common rules on compensation and assistance to passengers in the event of denied boarding, cancellation or long delays of flights.

 

Limitation of Liability


Client agrees that Flightbucks, Inc’s entire liability and exclusive remedy with respect to any service(s) provided by Flightbucks, Inc under this Agreement and any breach of this Agreement is solely limited to the value of the original Claim. Flightbucks, Inc shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of its services or for the cost of procurement of substitute services.

 

Copyrights & Trademarks


The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner. The written content displayed on this website is owned by its respective author and may not be reproduced in whole, or in part, without the express written permission of the author.

 

Modification


Flightbucks, Inc reserves the right to revise T&C as well as the Fees at any time. Any such revision will be binding and effective immediately upon posting of the T&C on the website. Client’s continued use of this website constitutes agreement to any revision of T&C.

 

Governing Law


This Agreement shall be governed in all respects by the laws of the United States of America and by the laws of the State of Texas. Each of the parties irrevocably consents to the exclusive personal jurisdiction of the federal and state courts located in Texas, as applicable, for any matter arising out of or relating to this Agreement, except that in actions seeking to enforce any order or any judgment of such federal or state courts located in Texas, such personal jurisdiction shall be nonexclusive.

 

Disclaimer


Flightbucks, Inc does not make any guarantees that your Claim will be accepted and/or paid by the Airline. Flightbucks, Inc reserves the right to decline a Claim at any time and without an explanation.

 

Claim process


Client submits Claim by providing information and flight data to Flightbucks, Inc. Upon the receipt of Claim, Flightbucks, Inc will validate the data provided by Client. If it is validated by Flightbucks, Inc. that Claim is worth pursuing, Flightbucks, Inc will inform Client that Claim may qualify for compensation pursuant to Regulation EU261 and will ask Client to sign the Authorization via HelloSign system, unless the Authorization was given by Client via applicable Social Media Forms or Airport Form. By signing Authorization, Client agrees to these T&C and gives Flightbucks, Inc full authority to represent him. Client may be asked to provide any additional information such as but not limited to boarding passes, itinerary, ticket numbers and any previous correspondence with the airline on the matter.

Client testifies that he is not pursuing the particular Claim with any other third party nor is he in any on-going dispute with the Airline regarding this Claim before signing the Authorization. Client promises not to assign his Claim to any other agency or third party after engaging with Flightbucks, Inc. If Client violates this provision, Agreement will terminate immediately.

Upon receipt of Authorization and acceptance of these T&C, Flightbucks, Inc will submit Claim to Airline on Client's behalf. If the airline responds with a valid explanation as to why cash compensation under Regulation EU261 may not be applicable, Flightbucks, Inc will immediately notify Client and thus will cease pursuing this claim therefore terminating Agreement between Client and Flightbucks, Inc.

If the Airline agrees to pay Compensation to Flightbucks, Inc and Flightbucks, Inc in turn transfers Payment to Client via agreed upon method of payment, the Agreement is fulfilled.

If the Airline makes a payment to Client directly, Client will still be responsible for the payment of fee to Flightbucks, Inc. Agreement will be in effect until the fee is paid in full.

All communications between Client and Flightbucks, Inc will be electronic unless specifically agreed upon otherwise with Client.

Client guarantees that the information provided regarding flight data, contact and banking information is valid. If Client has provided wrong or insufficient information needed to research, submit or pay Claim and Payment is returned to Flightbucks, Inc, Client authorizes Flightbucks, Inc to deduct all costs related to such returned payment for each incident.

 

Payments


Once Airline agrees to pay Compensation, Flightbucks, Inc will notify Client and solicit Client’s method of payment preference.

The relevant amount will always be transferred to the Client in US dollars, unless otherwise specifically requested and possible. Flightbucks, Inc will use the relevant currency exchange rates offered by Flightbucks, Inc’s bank or other relevant external vendors to determine the currency conversion rate to be applied to the Payment to be transferred to Client in accordance with internal Flightbucks, Inc procedures. Exchange rates are for the date the Payment is made to Client, not the day the flight was scheduled for or Compensation has been received from Airline.

If Payment at the fault of Client has been made to a wrong account, Flightbucks, Inc shall not be obligated to actively reclaim it.

 

Your information


At Flightbucks, Inc., we respect and protect the privacy of our clients and those who use our websites and services. Personal information is any information that identifies you or would enable someone to contact you, such as your name, email address, phone number and other non-public information that is associated with such information. Flightbucks, Inc uses personal information provided by Client for the purpose of rendering services offered by Flightbucks, Inc. and will not disclose it to any other third party not involved in the process. Flightbucks, Inc reserves the right to reject any Claim that is fraudulent.

 

International Use


We are headquartered in the United States of America and you explicitly acknowledge and consent to the fact that personal information stored or processed in the United States will be subject to the laws of the United States.