We do not get paid until you are! Therefore, it does not cost you anything to start the Claim. We only get paid if the Claim is successful. Once the Claim is approved and Compensation is paid by the Airline, we will keep the administrative fees of 27% of the Claim amount.
You are only eligible for a refund if you did not travel. If the airline cancelled your flight and you no longer wish to travel, you are eligible for a full refund of your ticket price AND cash compensation of EUR600, if applicable.
Yes, airlines are required to provide hotel accommodations, food, phone calls and transportation. If you incurred any of these expenses, please let Flightbucks know. We will help you recover this money.
Once you sign the Power of Attorney and agree to the Terms and Conditions, Flightbucks is handling your claim. You will still be liable for the administrative fees since we filed the claim on your behalf.
We need your name the way it appears on the ticket; your flight number,airline, date of travel, airports of departure and arrival as well asany other circumstances of your situationthat may be important to consider. A copy of the itinerary or boarding pass is helpful but not required. If you are claiming reimbursement of expenses, original receipts are required.