Who is eligible to receive this compensation?

What kind of flights are eligible?

Are infants under 2 years of age who do not have a seat eligible to receive this compensation?

What types of delays are eligible for this compensation?

What types of delays aren’t eligible?

How long do I have to be delayed?

Do cancellations qualify?

How is my compensation paid?

How much will it cost me to file a claim with Flightbucks?

How long does it take to process a claim?

What happens with my personal information?

Who is Flightbucks?

Will you take on any claim I file?

Am I eligible for a refund of the fare I paid?

As a result of the delay, I had to spend the night at the airport hotel and purchase food. Am I eligible for reimbursement?

What if the airline makes payment to me directly after I file a claim with you?

What information/documents do you need to file a claim on my behalf?

What is the time limit for filing a claim?